Medicare

5 Steps to Safer Health Care

  1. Speak up if you have questions or concerns. It’s important to ask questions and make sure you understand the answers. Choose a doctor who you feel comfortable talking to about your health and treatment. Take a relative or friend with you if this will help you ask questions and understand the answers.

  2. Keep a list of all the medicines you take Tell your Doctor and Pharmacist about the medicine that you take, Including over-the-counter medicines such as aspirin, ibuprofen, and dietary supplements like vitamins and herbs. Tell them about any drug allergies you have. Ask your doctor and pharmacist about side effects and what to avoid while taking the medicine. When you get your medicine, read the label, including warnings. Make sure it is what your doctor ordered, and you know how to use it. If the medicine looks different than you expected, ask the pharmacist about it.

  3. Make sure you get the results of any test or procedure. Ask your doctor or nurse when and how you will get the results of test or procedures. If you do not get them when expected in person, on the phone, or in the mail, don’t assume the results are fine. Call your doctor and ask for them. Ask what the results mean for your care.

  4. Talk to your doctor and other members of your health care team about your options if you need hospital care. If you have more than one hospital to choose from, ask your doctor which one has the best care and results for your condition. Hospitals do a good job of treating a wide range of problems. However, for some procedures (such as heart bypass surgery), research shows results often are better at hospitals doing a lot of these procedures. Also, before you leave the hospital, be sire to ask about follow-up care, and be sure you understand the instructions.

  5. Make sure you understand what will happen if you need surgery.
    Ask your doctor: Who will take charge of my care while I’m in the hospital?
    Ask your surgeon:
       A. Exactly what will you be doing?
       B. How long will it take?
       C. How can I expect to feel during surgery?
    Make sure you, your doctor and your surgeon all agree on exactly what will be done during the operation. Tell the surgeon anesthesiologist, and nurses if you have allergies or have ever had a bad reaction to anesthesia.

The Medicare Program